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Episode 31: Retail Success

Steve talks retail – the changing technologies that are affecting it and the tried-and-true tips that have worked for decades.

In the news: Starbucks goes mobile with the Square app, Dunkin’ Donuts uses text promotions, and some business still don’t accept credit cards!

Steve interviews Chip Averwater, owner of Amro Music Stores in Memphis, and author of the book Retail Truths: The Unconventional Wisdom of Retailing.  Chip has great  insight into the tricky world of retailing, and gives some good tips for retail owners,  employees, or any entrepreneur.

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